Refund policy

Last Updated: May 2026

At ArmorCase™, customer satisfaction is important to us. We are committed to providing quality products and fair support for every order.

RETURNS

We accept returns within 30 days of delivery.

To qualify for a return:

  • The item must be unused and in its original condition

  • The product must include original packaging

  • Customers must contact us before sending any return

Returns sent without prior approval may not be accepted.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

Please include:

  • Your order number

  • A brief description of the issue

  • Clear photo or video evidence

Once approved, we will provide a replacement, store credit, or refund depending on the situation.

RETURN SHIPPING

Customers are responsible for return shipping costs unless:

  • The item arrived damaged

  • The wrong item was received

  • The product is defective

We recommend using a trackable shipping method, as ArmorCase™ is not responsible for lost return packages.

Return instructions and the return address will be provided after approval.

REFUNDS

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 3–7 business days.

Original shipping costs are non-refundable unless the item arrived damaged, defective, or incorrect.

ORDER CANCELLATIONS

Orders may be canceled within 12 hours of purchase.

After processing or shipment begins, orders can no longer be canceled.

SHIPPING & DELIVERY

Delivery times are estimates and may vary depending on:

  • Carrier delays

  • Customs processing

  • Weather conditions

  • High-demand periods

ArmorCase™ is not responsible for shipping delays caused by carriers or customs.

If tracking shows a package as delivered, ArmorCase™ is not responsible for lost or stolen packages. Customers should contact the shipping carrier directly for assistance.

NON-RETURNABLE ITEMS

For hygiene and safety reasons, certain personal-use items may not be eligible for return unless they arrive damaged, defective, or incorrect.

Items showing signs of use, accidental damage, or misuse may not qualify for a refund.

SHIPPING REGIONS

ArmorCase™ currently ships to the regions available at checkout. Shipping availability may vary depending on the product.

CONTACT US

If you need help with your order, our support team is here to assist you.

Live Chat is available directly on our website:

ArmorCase™
https://armorcase.us